I had a simple problem with my computer so I thought to myself, “oh, I will get that fixed when I go to England.” Disappointment was the result. Nothing got fixed because apparently in London there are no appointments available for the week and they get filled up fast. The next day my hard drive failed. 🙁 a I wait for my computer to be fixed. Hopefully they can recover my hard drive and all my photos from my holiday. I am sorry my phone is not upto doing a proper update will be back in about three weeks when I get a computer.